Gold Plan

A high-value, low cost online Vacation Rental Management Software system with all that the Silver plan offers plus:

Payment tracking & scheduling with multiple currency support
Integrated Credit Card payment processing
Customizable reservation options and information tracking
Independent guest tracking for quick repeat-guest assignment
Integratable forms for Inquiries, Booking (with full guest list) and Feedback
Mini-site for advertising-free marketing with up to 12 photos
Dynamic emailable letters with stationery for quick, professional and consistent communications
24/7 online access to reservation information for your guests - with auto language translation

Multiple Currency support

Each reservation is assigned a currency - choose your default and then override with others as required. This is targeted at those that have bank accounts for each currency and track payments in that currency.

Payment tracking & scheduling

Record payments with payment method, entry date, cleared date, reference and notes. Set up your reservation payment schedule and use status reports to summarize what's due now, soon & overdue.

Integrated Credit Card processing (prefilled form)

Credit Card & PayPal payments are recorded straight into the system. Send a secure link to your guest so that they can log in and complete the pre-filled form online and make the payment directly - you enter nothing. You and the guest are emailed a confirmation of the payment and it appears in your reservation. View and print a receipt as needed.
At this time, eComm (the MyVRZone preferred provider) and Costco's merchant account provider (Nova/MerchantConnect/Viaklix) is supported in addition to PayPal's business account credit card service.

Customizable reservation options

Define the optional items that you provide to your guests per property - record the rates and taxes for each as well as showing them on the reservation confirmations automatically. Taxes are calculated automatically from a pre-tax amount or a post-tax amount.

Customizable tax tracking

Define the taxes that apply to your rent and options independently as appropriate so if some items have different taxes that apply this can all be calculated and tracked. You can always override the tax amount after it has been added automatically if needed. The Tax report shows any splits.

Custom reservation information entry/tracking

Everyone has different management styles/processes and provides different amenities for their guests. Use the custom reservation information to record items such as Door and Alarm codes that may change per reservation or over time as well as items that you may wish to record such as whether you have received ID from a guest or if the reservation is cash-only. These items are up to you to define and can be used in customizable letter templates (Platinum Plan).
Items that change over time can be set on a schedule and automatically assigned to reservations - for example, the alarm codes may change each month so set up that schedule and reservations can be assigned the correct value automatically.

Track guests independently of reservations

Each guest is stored independently of the reservation. This means you can assign the same guest to multiple reservations quickly as well as record notes about the guest that follow them to each reservation they have. You may want to remember that they had made some comments that you'd like to know about if they ever booked again.

Record a whole Guest List per reservation

Have the guest enter the names and age ranges of each of the members of the group in the online Booking Form - you don't need to type them in. The ages ranges are configurable and produce Infant, Child and Adult assignments. The guest list can also be entered manually of course!

Personal Mini-site (up to 12 photos)

If you don't have your own website then you can point to your own unique MyVRZone page to display your description, up to 12 photos and availability with contact information, a request and feedback form. There are no advertising links and no links to other properties.

Integratable forms (Request, Booking, Feedback)

MyVRZone provides validating forms for all guest input - integrate them onto your own website or use them via the Mini-site.

Request for initial inquiries
Booking for making a reservation committment (this can be turned off)
Feedback for recording guest comments on their stay

Authorize display of guest's public comments and include them on your website as testimonials automatically.

Full Reports (Status, Tax, Address Book, Advertiser Performance)

Many reports for managing your properties. View, Print, Email or download as a spreadsheet for preset or custom time periods:

Todo List - all that needs doing in the system
Check-in/out - what's coming up/back-to-back for you and your cleaners
Gap summary - what's still available for assessing special offers
Reservation Status - all reservations showing and payments due
Guest List - guest contact details
Payment Status - detailed payment information & dues by reservation
Transaction List - detailed transaction info for reconciling accounts
Inquiry Summary - inquiry performance and conversion statistics
Referral Summary - referrer performance by property - reservation revenue, days booked and averages
Tax Summary - detailed tax information for monthly/annual filings

Email/Print letters from pre-defined dynamic templates

Use pre-defined dynamic templates to communicate professionally with your guests. Dynamic templates allow you to send letters with a consistent style that are specific to each guest or reservation. The template is dynamic in that special tokens in the text are replaced by real information that comes from the Reservation, Guest or Owner.
See Examples page for samples.

24/7 secure online access to Guest Zone™ for reservation & payment information

Guests can get online access to information about their reservations at any time. Using a secure link and logging on they can:

view reservation status
view payments made
print payment receipts
see payments due
make online payments

See Examples page for samples.

Language Translation (adds Mini-site and Guest Zone)

Allow visitors to view your Mini-site and Guest Zone in a foreign language with automatic translation. This includes the Booking Form and their view of the Rerservation status.