Sitemap
- Home
- Plans/Pricing
- Examples
- Inquiry Responses
- Email Templates
- Reviews / Guestbook
- Calendars
- Resources
- KnowledgeBase
- Getting Started
- Videos
- Features
- FAQ
- Calendars and Synchronization
- Which calendar should I use for the Up-to-date Calendar?
- Converting from using the HomeAway Connect calandar
- What happens if I change my up-to-date calendar?
- MyVRZone calendar not in sync with HomeAwayConnect
- How do I create a customized calendar?
- How do I get my availability in iCal format?
- Show property availability in my iPhone/iPad calendar
- Show property availability in google calendar (gcal)
- Show property availability in my outlook calendar
- Import reservations from HomeAwayConnect?
- Set up synchronization of my Calendar?
- Synchronize calendars manually?
- Synchronize pending reservations to show as unbooked?
- Keypad Lock Synchronization (ResortLock)?
- Why does the calendar synchronization keep failing?
- Add a booking calendar to your website
- Contact information - Account and Reservations
- Email Templates and Stationery
- Mini-site and Guest Zone
- Reminders and To-do lists
- Requests, Quotes, Quoted Online Booking
- Add a fixed fee to each quotation - a mandatory option?
- Change the default email Quote template?
- Create a Quote/Email response?
- Disable a quote that was sent out
- Make an option (eg. pool heat) mandatory for some dates?
- Review/Vet a booking before accepting it?
- Set up Quoted Online Booking™?
- Set up Taxes, Options, Seasons, Dates and Rates
- Inquiry email information is not being picked up
- Get inquiries into my account
- Reservations, Guest Payments, credit cards and PayPal
- Cancel a reservation
- Book on behalf of guest with agreement to terms?
- Make a credit card payment on behalf of my guest
- Refund part or all of a reservation
- Return Refundable (Security/Damage) deposit?
- View/Edit my Terms and Conditions
- Stop the system saying the Booking Deposit is overdue?
- Take/Record a refundable amount (eg. Security Deposit)
- Using PayPal?
- Using the integrated Credit Card processing?
- VR Referral Network and Partner Listing Sites
- Website Integration
- General/Other operations
- Which is the best browser to use?
- How can I back-up my data?
- Report property/advertiser performance?
- Notification of server down time or other issues?
- Link references - eg "Setup>Main >> Property>Info"
- Upgrade my account?
- Using the main website on your mobile devices
- What timezone are the times displayed in?
- Where do I find my private account token?
- Where do I find my User ID (UID)?
- Calendars and Synchronization
- Pages & Screen Help
- Reference Guide - with screenshots
- Online/Web>Minisite - Upload Files
- Setup>Main >> Account / Setup>Main >> Account>Info
- Setup>Main >> Account>Credit Cards
- Setup>Main >> Account>Currencies
- Setup>Main >> Advertisers+Synchronization>Partner Listings
- Setup>Main >> Advertisers+Synchronization>Referrers
- Setup>Main >> Advertisers+Synchronization>Synchronization
- Setup>Main >> Custom Info
- Setup>Main >> Discounts/Surcharges
- Setup>Main >> Property>General
- Setup>Main >> Property>Images
- Setup>Main >> Property>Payments
- Setup>Main >> Reminders
- Setup>Main >> Services
- Trouble Shooting
- More...
News
May 4, 2013 - Custom Labels for Requests and Reservations
If you'd like to tag your reservations or requests with a particular status for easy use in your own process, then now you can. Gold and Platinum subscribers can define labels that can be selected from a drop-down list for every reservation and request that they have. Maybe you can label a reque ... read more »
Feb 3, 2013 - Inquiry responses on your smartphone or tablet
Answer inquiries on your smartphone or tablet with the full automation you find on your PC. Multiple properties, currencies and quotes in a customizable email template in seconds. Click on a request in the list, add custom text to answer questions, preview (if you want) and send. We recently re ... read more »
Dec 27, 2012 - Change tax rates for different numbers of nights
Some localities have different tax rates depending on the number of nights in the stay. For example, there are places that charge zero tax for stays of 30 days or longer. Up until now, you'd need to make those adjustments manually in your quotations. The ability to charge different tax rates (o ... read more »

