Platinum Plan subscribers only: Go to the Quote Page then follow the instructions below.
1/ Enter the Request Details
This section contains the details of the request - the dates, other requirements and the contact information.
To quote a request manually (eg. a Telephone call request):
Click on the New Request button
To quote an emailed request (eg from an advertiser):
Click on the appropriate request line in the Requests or Done Tab
2/ Enter/Update the request details
- If you have more than one property, choose Any or a specific one.
- Arrival Date and either the Departure Date or number of nights.
- Min and (optionally Max) number of bedrooms.
- The email address if the quote is to be emailed.
- Optional number of Adults/Children/Infants (Adults+Children = number of sleeps).
- Optionally answer any questions in the Response Tab (bottom-left) - these get included in the email in a Notes section.
- Optionally complete the other request fields - they will not affect the quote.
- Click the Update button when done.
3/ Review/Edit the quotes produced
Click on the Quotes Tab (to the right) to see the quotes that the system has generated.
- If there are no quotes then there were no matches - either no property is available or the bedrooms or max number of sleeps did not match
- If you have quotes then review them and choose whether to include them in a quote or not by (un)checking the checkbox for each.
- You can optionally edit each quote by clicking on them to open them up and changing the fields shown. Follow the mouse-over instructions there and be sure to click the Apply Changes button when your changes are ready.
- If your quotes show zero value then no dates and rates have been set up for the dates in the request - set these up in Setup->Quotes
4/ Send the Quote
- When you are ready, click either the Send Response button to have the quote sent directly (without review) or the Preview/Edit Response button to review or edit the email before sending.
- If Preview/Edit is clicked then a new window will open showing the quote email that has been created. Edit this if needed and then click the Send button.
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